FAQs
Technical Support FAQs
Do I need to have access to a computer to attend?
Yes. Each family will be required to have a computer system that meets the minimum specifications necessary to access the K12 Online School (OLS). Families must also have internet access to participate in the school. In certain cases, based on financial need, GCPA may loan a computer to an enrolling family. This determination will take place during the enrollment process and must be requested and reviewed for approval by the school administration.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, the Learning Coach supports their students as they use the computer to successfully complete their schoolwork. Middle school and high school students are most successful if they have basic computer skills.
How do I get technical support?
GCPA families needing customer care or technical support for computers or the online school can call 866.512.2273 (select option 2).
What are the minimum computer hardware and software requirements?
Computers loaned by GCPA follow the technical specs listed here.
